Do you have any client resources?
What are your hours?
Mon – Fri: 7:00 am – 8:00 pm
Sat: 7:00 am – 5:00 pm
If you have any medical questions or concerns after hours, you can still reach a veterinary professional with our GuardianVets partners by calling our hospital through our main number. If it is a medical emergency, they will refer you to one of the following clinics: Burlington Emergency & Veterinary Specialists, Upstate Veterinary Specialists, or Northway Animal Emergency Clinic.
What are your payment options?
Do I need to have an appointment?
Do you offer international health certificates?
We do not offer international health certificates, but we do offer in-country certificates. Please contact us for more information.
Do you offer boarding?
We do not offer boarding and will not be bringing it back. However, we have made renovations to our hospital to offer a new dental suite, new grooming suite, additional rooms, and we are currently working on a comfort room.
What is your curbside protocol?
We are currently offering curbside or in-person appointments. Please call when you arrive and keep in mind that masks are required for all in-person visits regardless of vaccination status. Note that all medication and food pickups are still being handled on a curbside basis.
Do you accept pet insurance?
Yes, we will work with all pet insurance companies, but work most closely with Trupanion.